We really want you to enjoy your Naturally Essential products. If for any reason you are not happy please contact us at firstname.lastname@example.org within 5 days of delivery and we will respond promptly.
We are happy to accept returns within 7 days of delivery as long as the item is returned in its original condition. Unfortunately we cannot accept refund or replace any products that have been used.
The buyer is responsible for the return postage and it must be sent using a tracked and signed for service.